Around a year and a half ago, a local Wayne County citizen says that by chance he heard about a meeting that was being held in Decatur County concerning a lawsuit against TDS. At the meeting, he learned that several attorneys were working on a lawsuit being filed against TDS for repeatedly failing to deliver the services (specifically internet speed and quality) for which customers have paid. Dozens of local citizens have since signed up and won their individual cases, with most reportedly winning one year of charges paid back to them, and new wi-fi receivers at no cost.

   This is not a class action lawsuit; each case is filed as an individual arbitration pursuant to the TDS Telecom Residential Customer Contract.

    When we reached out to TDS for a comment on these settlements, their representative stated that “the cases had been settled to the mutual satisfaction of all parties involved.”

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